78 import questions every leader shou（78个领导者应该提出和回答的问题）（英文原版） azw3 极速 lit 地址 下载 rb pdf mobi

In order to truly know what's going on inside their companies and promote a positive relationship with their employees, great leaders must develop a talent for both asking - and answering - questions. 78 Important Questions Every Leader Should Ask and Answer helps readers master this critical but often over-looked skill. It provides both common and uncommon examples of questions they need to ask and be prepared to answer regarding customers, employees, and even themselves.

PREFACE

How to Use This Book

A Warning

ACKNOWLEDGMENTS

INTRODUCTION:ANSWERS，YOU WANT ANSWERS

The Power and Problem of Wby?

1 QUESTIONS LEADERS NEED TO ASK THEMSELVES

1 What does leadership mean?

2 How do you feel about being a leader?

3 What do you want to be remembered for?

4 Are you happy?

5 What are you afraid of?

6 Are you sure you want to ask questions?

WHAT DID YOU LEARN?

CHAPTER ONE WORKSHEET

2 QUESTIONS LEADERS NEED TO ASK CUSTOMERS

7 Why do you do business with us?

8 Why do you do business with our competition?

9 How and when have we made ir hard for you to do business with us?

10 What will you need from us in the future?

11 If You were me,what's one thing you'd change about my organization?

12 How can we effectively tell you that we're grateful for your business?

WHAT DID YOU LEARN?

CHAPTER TWO WORKSHEET

3 QUESTIONS LEADERS NEED TO ASK EMPLOYEES ABOUT THE BUSINESS

4 DEEPER QUESTIONS LEADERS NEED TO ASK EMPLOYEES

5 QUESTIONS TO ASK IN SPECIAL SITUATIONS

6 QUESTIONS LEADERS NEED TO ANSWER

7 ANSWERS FOR SPECIAL SITUATIONS

8 DELIVERING TOUGH ANSWERS

CONCLUSION:SOME FINAL QUESTIONS

APPENDIX:GOOD QUESTIONS FORM OTHER LEADERS

SUGGESTED READING LIST

INDEX

暂无相关内容，正在全力查找中

暂无出版社相关信息，正在全力查找中！

暂无相关书籍摘录，正在全力查找中！

在线阅读地址：78 import questions every leader shou（78个领导者应该提出和回答的问题）（英文原版）在线阅读

在线听书地址：78 import questions every leader shou（78个领导者应该提出和回答的问题）（英文原版）在线收听

在线购买地址：78 import questions every leader shou（78个领导者应该提出和回答的问题）（英文原版）在线购买

暂无原文赏析，正在全力查找中！

书籍介绍

In order to truly know what＇s going on inside their companies and promote a positive relationship with their employees, great leaders must develop a talent for both asking - and answering - questions.